If your child is well but you would like to see a health professional, you should contact your CLSC. Your CLSC is the gateway to a number of services including vaccination, breastfeeding clinics, and referrals to other resources. It can also provide information on available services and explanations on how to access services elsewhere, if necessary.
If your child is not doing well or if you are worried, you can call Info-Santé (8-1-1) 24 hours a day, 7 days a week to speak to a nurse.
When your child is not doing well or if you’re worried, it can be hard to know where to turn. Here’s a tip: start by calling Info-Santé 8-1-1. This service is available 24 hours a day, 7 days a week. You can talk to a nurse, who will evaluate the situation with you. Then you can decide whether it’s better to
- See a nurse or doctor at the CLSC
- Go to a clinic, with or without an appointment
- Go to emergency
The Info-Santé nurse can help you locate the clinics and hospitals where you can take your baby.
Info-Santé is available throughout Québec, except in certain remote regions, by dialing 8-1-1. In these areas, your healthcare professional can tell you the local number to call.