Poisoning and contact with hazardous products

If you suspect your child has ingested or come into contact with a toxic product, follow these steps:

  • If your child is not breathing or is unconscious, call 9-1-1.
  • Otherwise, call Québec Poison Control Centre at 1-800-463-5060 for help.

Always have the product with you when you call.

Québec Poison Control Centre is a 24-hour emergency helpline. Staff will explain what to do based on your child’s condition, the product involved, and how it was ingested or what organ it came into contact with (mouth, lungs, skin, or eyes).

Poisoning is the second leading cause of hospitalization in children 4 and under. It often occurs at home. The most common source of poisoning in small children is medication (vitamins, antibiotics, cold and fever medication) and household products (cleaning products, fuel, personal hygiene products, plants, mushrooms, pesticides, etc.).

Hazard symbols on products

Toxic

Corrosive

Flammable

Explosive

What to do?

Ingested product

Information to which you should pay special attentionIf you suspect your child has ingested or come into contact with a hazardous product and he is not breathing or is unconscious, call 9-1-1.

  • Clean out and rinse your child’s mouth.
  • Do not induce vomiting.
  • Do not try to neutralize the product by giving him milk or anything else.
  • Call the Québec Poison Control Centre at 1-800-463-5060. Do not administer treatment unless instructed to do so by a Poison Control Centre nurse or a health professional.

Product in the eyes or on the skin

  • Rinse the affected area with warm water for at least 15 minutes.
  • Keep your child’s eye open while you rinse it (see Foreign object or chemical product in an eye).
  • Call Québec Poison Control Centre at 1-800-463-5060.

Inhaled product

  • Take your child out into the fresh air.
  • Call Québec Poison Control Centre at 1-800-463-5060.

Always have the product with you when you call Centre antipoison du Québec so you can read the label to the nurse.


Québec Poison Control Centre has a number of prevention publications available on its website at www.ciusss-capitalenationale.gouv.qc.ca/centre-antipoison-du-quebec/capq-accueil (Mostly in French).