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Municipal governments have been concerned for a long time with enhancing the safety of residents. Under the mandate conferred on the municipalities, numerous municipal initiatives have sought to prevent traffic accidents, keep the peace, and prevent and control violence and crime.

A safe municipality makes life more pleasant for the families living there and attracts new residents, who stimulate economic activity, thus contributing to public well-being.

Promoting safety and preventing crime through a setting-oriented approach requires a structured procedure for planning the various activities to be carried out. The procedure involves mobilizing the population and intersectoral partners, making safety diagnoses and drawing up action plans. The Safety Diagnosis Tool Kit for Local Communities was prepared to assist with this procedure. It comprises several tools, including the Safety Diagnosis Handbook and six methodology guides. The document…

Like discussion groups, direct observation and literature reviews, semi-structured interviews can be used to gather qualitative information. Interviews of this type are suited to working with small samples and are effective for studying specific situations or for supplementing and validating information derived from other sources used for making safety diagnoses.

Like focus groups, direct observation and literature reviews, semi-structured interviews can be used to gather qualitative information. This guide to organizing semi-structured interviews is part of the Safety Diagnosis Tool Kit for Local Communities. It has been prepared for people who want to plan and conduct this type of interview with key informants during safety diagnoses. The procedure described here may also be used in other contexts provided an appropriate interview plan is…

A focus group is a group discussion led by a facilitator. Participants are asked to share their thoughts on a particular topic, based on their personal opinions and experience. They are also encouraged to react to the views expressed by other participants and to say where they stand in relation to those views.

This guide was prepared for people who wish to organize focus groups as a part of a safety diagnosis process. However, the procedure described here may also be used with focus groups on other issues, provided an appropriate discussion plan is designed.

In making safety diagnoses, it is sometimes useful to estimate or quantify certain behaviours or environmental features through direct observation of life settings. This observation method makes it possible to gather and analyze information on a series of problem safety situations related to the characteristics or behaviour of individuals (incivility) or to certain characteristics of the physical environment (disorder). Generally speaking, it requires the use of an observation log for…

There are at least two methods for gaining a first-hand understanding of the situation in a community: direct observation and exploratory walks. Direct observation involves studying the community in order to identify characteristics or situations with nuisance potential (disorderly conduct, incivility, deteriorated physical environment, etc.), while exploratory walks are aimed at assessing urban environments (neighbourhood units, streets, blocks, etc.) from the standpoint of users.

To do a safety diagnosis for a particular life setting, you have to get to know the setting. You will thus obtain a good understanding of its specific characteristics, as well a frame of reference for data collection activities. The present guide describes the main steps involved in developing a life setting’s general portrait.

Generally speaking, surveys are used to obtain three main types of information: